FAQ

Frequently Asked Questions

BSRL
1230 N Cherry Avenue
Tucson, Arizona 85721
Supplies are shipped to Keating Building and will be processed through the BIO5 receiving room & loading dock

Email the Keating building manager, Robert Sandoval, at rsandova@email.arizona.edu

You can submit a ticket here: https://keating.bio5.org/ticket_support/ or by emailing support@bio5.org(link sends e-mail)
Please make sure you include your full name and your office/desk number when you submit

You can submit a ticket here: https://keating.bio5.org/ticket_support/ or by emailing support@bio5.org(link sends e-mail)
Please make sure you include your full name and your office/desk number when you submit

These copiers require job codes to print to them. These job codes are tied to a non-grant funded departmental KFS account. One single-sided page of black and white printing costs $0.03. One single-sided page of color printing costs $0.15. These costs are billed annually at the end of the fiscal year to the KFS account provided.
If you would like to print to these copiers, please submit a ticket here: https://keating.bio5.org/ticket_support/ or by emailing support@bio5.org(link sends e-mail)
Please make sure you include your full name and your office/desk number when you submit and the non-grant funded KFS account for us to set up your job code with. Once we generate the job code for your lab group, we will stop by and configure the printer on your computer with your code.

You can reserve the BSRL Courtyard and BSRL Lobby here. Log in with your NetID and password and select BSRL in the dropdown menu. Enter your KFS# and Event Title/Purpose. You will be contacted by the Admin team to confirm your reservation.

You can submit a ticket here: https://keating.bio5.org/ticket_support/ or by emailing support@bio5.org
Please make sure you include your full name and your office/desk number when you submit

You can submit a ticket here: https://keating.bio5.org/ticket_support/ or by emailing support@bio5.org
Please make sure you include your full name and your office/desk number when you submit

You can submit a ticket here: https://keating.bio5.org/ticket_support/ or by emailing support@bio5.org
Please make sure you include your full name and your office/desk number when you submit

Click here to view the Aeron Chair Adjustment Manual

You can submit a ticket here: https://keating.bio5.org/ticket_support/ or by emailing support@bio5.org
Please make sure you include your full name and your office/desk number when you submit

Comment on your ticket in the system by responding to the email you received when you submitted your ticket

You can submit a ticket here: https://keating.bio5.org/ticket_support/ or by emailing support@bio5.org
Please make sure you include your full name and your office/desk number when you submit